In today's highly price-competitive environment, nearly every company is feeling pressure to get their products to market quickly and cut the costs on their operations as a way to improve margins. Everyone is looking for new ways to reduce costs, increase speed, reliability, and accuracy of business processes. This is particularly important for smaller companies, which, due to their inherent advantage of being more flexible, are able to implement changes faster and thus gain competitive advantage much more quickly. How will you achieve your goals faster and cheaper, with less complexity and better results? The automation of certain business processes might be the answer. We will show you a couple of areas in which your business will benefit the most from automation:
Improved Customer Support
Always remember that customers are your bread and butter. That’s why your customer management process should work like a well-oiled machine. With this in mind ZeyOS features a fully integrated ticket system which allows your team to track and prioritize all customer requests for a faster and more consistent service. Your performance will improve even more with automatically generated quotes, orders, deliveries, invoices and refunds.
Team Collaboration & Increased Productivity
Forget about sticky notes, lengthy e-mails and multiple spreadsheets. You will double your productivity if you break down your work into projects, tasks and actions steps and use project management tools to automate them. ZeyOS allows you to choose the visibility settings (personal/public/group) and assign each person with a role and specific responsibilities to divide up the workload. As a result you obtain a clear overview of not only your own work progress but also of the whole team. Using collaboration tools you save yourself and your team tons of useless meetings. You can comment and share information, and discuss your projects with the team directly in the app.
Optimized Resource Management
What would you say if you never had to manually update your stock amount and process customer orders? It can become your new reality now. Modern ERP systems can calculate your inventory data in real-time based on all preceding in- and outgoing stock transactions and take care of your procurement process. All subsequent steps to process customer orders such as for instance item picking, replenishment orders or creating delivery notes and invoices need to be handled through a proper ERP system, such as ZeyOS.
Centralized Operations
Business automation can be used as a powerful tool to tie together different aspects of your business. Integrating everything in one system allows everyone at your company to work with the same data toward shared goals. There is even a way to create custom-tailored dashboards to make your critical company data visible in real time. In this way, you can constantly monitor everything that is important to you and your business!
